Responsible gambling

Responsible Gaming at Wezabet

We are committed to providing a safe and enjoyable gaming experience for all our players. Our goal is to prevent problem gambling and to support those who may be affected by it.

Identifying Signs of Problem Gambling

Problem gambling can affect anyone, regardless of age or background. If you notice any of the following signs in yourself or someone else, it may be a sign that help is needed:

Feeling anxious, irritable, or restless while trying to control your gaming habits
Needing to gamble with increasing amounts of money to achieve the same feelings of excitement
Using funds intended for other essential expenses, such as rent/mortgage, utilities, or food
Chasing losses by continuing to play in an attempt to recoup previous losses
Feeling guilty or ashamed about your gaming habits

Our Responsible Gaming Tools

Wezabet is dedicated to providing a range of tools and resources to help you maintain control over your gaming activities. These include:

Deposit Limits: Set limits on the amount you can deposit into your account in a given period.
Loss Limits: Set limits on the losses you can incur within a specific timeframe.
Time-Outs: Take a break from gaming for a specified period, during which time you will not be able to access your account.
Self-Exclusion: Exclude yourself from gaming activities for a set period or permanently.

Seeking Help

If you believe that you or someone else may have a problem with gambling, we encourage you to seek help. There are many resources available, including:

Responsible Gambling Kenya (RGT): A non-profit organization dedicated to providing support and resources for individuals affected by problem gambling.
National Betting Authority (NBA): The governing body responsible for regulating gaming activities in Kenya.

How We Can Help

Wezabet is committed to supporting our players who may be struggling with problem gambling. If you need help, please contact our customer support team via email or live chat, and we will do our best to assist you.

Confidential Support: Our customer support team is trained to provide confidential assistance and guidance.
Referral Services: We can refer you to reputable organizations that offer counseling services for problem gamblers.

Responsible Gaming Policy

Wezabet has a strict responsible gaming policy in place, which includes:

Age Verification: We verify the age of all players to ensure that they are above the minimum age requirement.
ID Verification: We require identification from new players to prevent underage gambling and to prevent money laundering.
Fair Play: We ensure that our games are fair and operate randomly to prevent any form of manipulation.

We are committed to providing a safe and enjoyable gaming experience for all our players. If you need help or have concerns about your gaming habits, please don't hesitate to reach out to us.